4Kids N More manufacture and sell Cubby Houses, Forts, Cubby Furniture and accessories for kids for residential use only. Our timber products are Australian made. We do not import or compromise on quality. Our products are made from either ACQ or LOSP - child friendly treated pine timber, ply and MDF.
Information on Website Publishing information about our products on our website does not ensure its availability. Products are advertised subject to availability. Prices are subject to change without notice.
All cubby's, forts and furniture products are sold unpainted unless stated otherwise. We offer a 12 month replacement warranty if an item is defective i.e.; fort accessories. Any Defective materials can be replaced (excluding postage). Customers must notify 4kids N More of any faulty items within 2 weeks of receiving your product. As timber is a natural product it may warp or split over it's life time. Timber must be either stained and kept updated when faded, or painted to help maintain the timber and help with longevity. If left raw, timber will rapidly deteriorate and will not last as long as covered timber. If painting your product, we recommend using a tannin blocking primer before applying paint. Warranty is void if timber is not painted or stained as soon as it is received. Please keep cubby stored in a dry place where it is protected from the weather until it can be painted.
IMPORTANT: Shipping your item
The freight company is a seperate business to ours. We offer the service of finding the most cost effective delivery option to your area and setting up your delivery for you on your behalf. 4Kids N More are not responsible for any delays in shipping your item. 4Kids N More are released from all responsibility for loss or damage whilst in transit. Please check your item when shipment is received and make the courier aware of any damage or missing products. All freighted items leave our factory in Southport completely wrapped and secure. Your items should arrive to you the same way. If you would like to set up your own delivery via courier, we can provide you with the package details.
Delivery & Installation
Delivery and installation is an extra cost depending on the location of the customer and is stipulated at the time of purchase. COD is accepted for local delivery and installation costs only. Your product must be paid in full before building and delivery.
Interstate deliveries are delivered by BigPost across Australia wide. BigPost is a separate company. We offer the service of organising your delivery for you on your behalf only. Payment must be made in full before the delivery date. Please note: we only deliver and assemble your fort. The area must be prepared for fort before we arrive to install onto a completely level surface. Any additional time required to ensure fort is safe on a level platform will result in additional charges for labour.
Disclaimer for Delivery & Assemble Please note: If you choose to pick up and assemble cubby house/fort yourself, you the customer, are responsible for the safety of delivering your cubby/fort to the designated address and agree to take all safety measures assembling your cubby/fort. 4Kids N More accept no responsibility once cubby has left our premises. 4Kids N More do prefer to deliver and install your cubby ourselves. Although our forts are strong and sturdy and safe on a completely level surface, we do recommend pinning down your fort for extra safety precaution and peace of mind. Apply a soft landing surface around your fort once installed is also highly recommended.
Disclaimer for Child Safety
Although 4Kids N More take safety very seriously when designing our cubby and forts, all of our products must have full adult supervision at all times whilst children are playing. You, the supervising adult take full responsibility whilst overseeing the safe play and regular maintenance on any of our products. All products, cubby's and forts are recommended for ages 3+ years.
IMPORTANT: Payment in full is required to reach us by the build date given so that materials can be purchased and building can go ahead as scheduled. Your cubby has a specific time frame to build, this time frame is allowed when booked into the factory and other orders are booked in around this time. Failure to pay on time can result in your cubby being late or cancelled so that other customer orders can go ahead as scheduled.
Payments accepted via PayPal, Credit/Debit Cards over the phone & Bank Transfer
Customer details and orders will be kept confidential at all times. All prices are quoted in Australian dollars. Prices are inclusive of GST. Payments via PayPal incur a1.9% fee. Credit/Debit cards over the phone incur a 2.9% fee. Added fees can be included into your invoice or sent in a separate invoice. If you have an issue with your payment, please log in to your PayPal account to view the payment details. We also accept bank transfer as our preferred payment option as there are no fees involved.
Paying with Afterpay
We now offer Afterpay as a payment option for all of our products. (UNAVAILABLE FOR TASMANIA ORDERS)
, we may not always have your item in stock so a little extra time may be required to build your item within the current orders at the time of your purchase.
4Kids N More offer very flexible lay-by terms. A 10% deposit is required to start your lay-by. Payments can then be made as often as you like, for as much as you like. A receipt and statement is emailed to you after each payment.
Cancellation Policy: 4 weeks cancellation notice must be given. A $50 cancellation fee also applies to cover administration costs for the duration of the lay-by
Christmas lay-by Final payment must be made before 25th November to ensure delivery dates for Christmas. Once your product is ready to be built you will not have the option to cancel your lay-by from this date on 25th November.
Information supplied by you
We collect information from you when you place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
Why do we need your personal information?
Any of the information we collect from you is utilised to process your order and to keep you updated with the progress of your order. Your information, whether public or private, will not be sold, transferred, exchanged or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. The email address you provide for order processing, may be used to send you information and updates pertaining to your order.
Do we disclose any information to outside parties?
We offer the use of PayPal for you to purchase our products, Credit/Debit cards or bank transfer. All supplied sensitive/credit information is transmitted via PayPal only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.