Website Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

PAYMENTS
IMPORTANT Payment is required in full before manufacturing can start on your product.

DELIVERY A delivery fee is required to send your order to you. WE DO NOT OFFER FREE SHIPPING. Contact us to find out the availalbe courier delivery option and cost to your suburb for our larger products. WE WILL SEND YOU AN UPDATED COPY OF YOUR ORDER WITH THE AVAILALBE DELIVERY OPTION AND COST. The online calculator will offer a shipping cost for our smaller products only. 


Paying with Afterpay, Zip Pay or Zip Money
We now offer Afterpay, Zip Pay or Zip Money as a payment option for all of our products. 
PLEASE BE AWARE, we make to order so a little extra time will be required to manufacture your item within the current orders at the time of your purchase.


PLEASE NOTE
IF YOU WOULD LIKE TO CANCEL YOUR ORDER AFTER PROCESSING ONLINE WITH AFTERPAY, ZIP PAY OR ZIP MONEY, YOU WILL BE CHARGED THE APPLICABLE MERCHANT FEE TO CANCEL YOUR ORDER.

When an order is processed with Afterpay, Zip Pay or Zip Money a fee is charged to us, (the merchant) by Afterpay, Zip Pay or Zip Money for processing the sale. This fee is deducted from the sale amount and is non-refundable. If you (the customer), decide after the order is processed online with Afterpay, Zip Pay or Zip Money to cancel, this fee is then passed on to you. The amount of the fee is a percentage of your order. This fee will be deducted from your refund amount. 

PLEASE CHOOSE WISELY AND READ ALL INFORMATION SUPPLIED TO YOU ABOUT THE PRODUCT & AVAILABLE DELIVERY OPTIONS and contact us with any queries BEFORE processing with Afterpay, Zip Pay or Zip Money, we're here to help.
View Afterpay Refund information here

If purchasing a fort or outdoor cubby house with Afterpay, Zip Pay or Zip Money
Our forts and outdoor cubby houses are built to order and can take up to 7-10 working days for completion depending on current orders at the time of purchase. If paying with Afterpay, Zip Pay or Zip Money, you will need to allow for this addtional time for your item to be completed. Contact us to find out the current time frame for your order prior to purchasing online.

If you require your item to be freighted to you, additional time for the delivery is to be taken into account as well. The delivery fee for larger items such as cubby houses and forts will be added on after Afterpay, Zip Pay or Zip Money has processed your order. This fee is to be paid separetly as Afterpay, Zip Pay or Zip Money do not allow any additions to the invocie after the checkout. An updated invocie will be emailed to you with the delivery.

Pay the delivery fee with Afterpay, Zip Pay or Zip Money
If you would like to have the delivery fee included with your order to pay with Afterpay, Zip Pay or Zip Money, contact us BEFORE purchasing online, firstly to find out the delivery quote to your location, then to have us set up the delivery online so you can add it to your cart and proceed to the check out to purchase with Afterpay, Zip Pay or Zip Money

Payments accepted via PayPal, Credit/Debit Cards over the phone & Bank Transfer 
Customer details and orders will be kept confidential at all times. All prices are quoted in Australian dollars. Prices are inclusive of GST. Credit/Debit cards over the phone incur a 2.9% fee. Added fees can be included into your invoice or sent in a separate invoice. If you have an issue with your payment, please log in to your PayPal account to view the payment details. We also accept bank transfer as our preferred payment option as there are no fees involved. 

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.