IMPORTANT Payment is required in full before manufacturing can start on your product.
Paying with Afterpay, Zip Pay or Zip Money
We now offer Afterpay, Zip Pay or Zip Money as a payment option for all of our products.
PLEASE BE AWARE, we make to order so a little extra time will be required to manufacture your item within the current orders at the time of your purchase.
IF YOU WOULD LIKE TO CANCEL YOUR ORDER AFTER PROCESSING ONLINE WITH AFTERPAY, ZIP PAY OR ZIP MONEY, YOU WILL BE CHARGED THE APPLICABLE MERCHANT FEE TO CANCEL YOUR ORDER.
When an order is processed with Afterpay, Zip Pay or Zip Money a fee is charged to us, (the merchant) by Afterpay, Zip Pay or Zip Money for processing the sale. This fee is deducted from the sale amount and is non-refundable. If you (the customer), decide after the order is processed online with Afterpay, Zip Pay or Zip Money to cancel, this fee is then passed on to you. The amount of the fee is a percentage of your order. This fee will be deducted from your refund amount.
PLEASE CHOOSE WISELY AND READ ALL INFORMATION SUPPLIED TO YOU ABOUT THE PRODUCT and contact us with any queries BEFORE processing with Afterpay, Zip Pay or Zip Money, we're here to help.
View Afterpay Refund information here
If purchasing a fort or outdoor cubby house with Afterpay, Zip Pay or Zip Money
Our forts and outdoor cubby houses are built to order and can take up to 7-10 working days for completion depending on current orders at the time of purchase. If paying with Afterpay, Zip Pay or Zip Money, you will need to allow for this addtional time for your item to be completed. Contact us to find out the current time frame for your order prior to purchasing online.
If you require your item to be freighted to you, additional time for the delivery is to be taken into account as well. The delivery fee for larger items such as cubby houses and forts will be added on after Afterpay, Zip Pay or Zip Money has processed your order. This fee is to be paid separetly as Afterpay, Zip Pay or Zip Money do not allow any additions to the invocie after the checkout. An updated invocie will be emailed to you with the delivery.
Pay the delivery fee with Afterpay, Zip Pay or Zip Money
If you would like to have the delivery fee included with your order to pay with Afterpay, Zip Pay or Zip Money, contact us BEFORE purchasing online, firstly to find out the delivery quote to your location, then to have us set up the delivery online so you can add it to your cart and proceed to the check out to purchase with Afterpay, Zip Pay or Zip Money.
Payments accepted via PayPal, Credit/Debit Cards over the phone & Bank Transfer
Customer details and orders will be kept confidential at all times. All prices are quoted in Australian dollars. Prices are inclusive of GST. Credit/Debit cards over the phone incur a 2.9% fee. Added fees can be included into your invoice or sent in a separate invoice. If you have an issue with your payment, please log in to your PayPal account to view the payment details. We also accept bank transfer as our preferred payment option as there are no fees involved.
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